Now that we all have a better grasp on PDPM, there is no better time than now to evaluate your therapy department and determine what, if any, pain points need to be addressed. We hosted an educational webinar to address current therapy service trends and needs of Skilled Nursing Facilities, Assisted Living, Home Health, and Outpatient Services to help you ask the right questions of your therapy provider, whether in-house or contracted services.
So, what makes for a good partner in therapy services?
1. Quality Assurance Measures
-Regular collaboration between nursing staff and therapy team to maximize and ensure quality of care
-Coordination and management of processes
-Weekly patient progress meetings
-Audit plan for reviewing service delivery, supporting documentation and coding
2. Operational Effectiveness
-Comprehensive support system with Regional Director/Area Director/Rehab Manager
-Software – what therapy software are you using? Does it integrate with the facilities EMR?
-Recruiting/staffing – dedicated recruiting staff, access to PRN pool to ensure coverage for fluctuations in caseload, weekend and staff PTO coverage
3. Understanding the reimbursement and the new world of PDPM
-Education and PDPM transition including coding and reimbursement changes
-Therapy manager training tools for the therapy components on the MDS
-ICD-10 coding and the importance of NTA’s
-Percentage of group and concurrent therapy being delivered
-How contractual rates should be adjusted per PDPM
4. Outcomes Tracking
-Improving and documenting outcomes
-Tools to track outcomes including payer specific reports
-Outcomes reporting tools
-Marketing your facility with additional data regarding referral trends, discharge locations from key hospitals, etc.
-Development of customized programs based on facility initiative and population?
-CEUs and additional education
-Quality measures reviews
We covered a lot of information on this webinar and addressed Q&A - if you still have questions, let's talk!